The
first project Delbert Adams built with his business
partner Doug Croker was a two-story, four-bedroom
brick Georgian home on the Eastern Short. Designed
by Connecticut architect Thomas A. Norton for a
venture capitalist from New York, the house was
filled with
beautifully detailed carpentry and millwork, including
oak and cherry parquet floors, mahogany doors,
custom cabinets, arched frames and custom moldings
throughout.
Situated on the Wye River, it was adjoined by a
guest house and three-car garage and overlooked
a 100-foot
lap pool surrounded by formal gardens. Completed
in 1987, the project was later named “Best
Overall Custom House,” by Custom Builder
Magazine and the National Association of Home Builders.
“It was a great first home to have,” says
Adams modestly. The project yielded not only an
auspicious start for his partnership with Croker,
but a name for it, as well. Situated on the property
were two stately American holly trees, Latin name:
Ilex opaca. Both men were struck by the idea of
naming their firm after something of such everlasting
beauty. “Part of our philosophy was that
we would build for life and maintain customers
forever,” explains Adams, president of ILEX
Construction.
So far, so good. Since its founding 14 years ago,
ILEX has become one of the region’s most
renowned construction firms, nationally known for
its woodworking division. Adams estimates his company
has constructed or renovated more than 150 homes
and buildings in Maryland and completed some 30
to 40 projects out of state. It’s won major
awards from industry associations and magazines,
and its local reputation is such that, to Adams’ pleasant
surprise, the phrase “ILEX kitchen” occasionally
appears as a selling point in residential real
estate ads. High-profile commercial projects have
included the swank club level and owners’ box
of PSINet Stadium and the clubhouse of the Caves
Valley Golf Club, as well as the renovation of
the old Alex. Brown Building for Chevy Chase Bank
and the meticulous restoration of the fire-damaged
Maryland Club.
The ILEX headquarters, which occupy 25,000 square
feet of an old foundry in the historic mill section
of Baltimore, offer a sensory feast. Sawdust swirls
in the air, the sweet aroma of fresh cut wood mingles
with the pungent smell of stain, and a cacophony
of sanders, saws and planers drowns out the constant
hum of traffic on the Jones Falls Expressway just
yards away. Master carpenters and their apprentices
work at a dozen stations. Unfinished lumber from
all over the world leans against work tables waiting
to be cut and carved. Each board or piece is carefully
numbered and matched to blueprints created by ILEX’s
computer-aided design team, and computers track
the progress of each project. There are a dozen
under way at any given moment, according to Adams.
ILEX
started its woodworking division in 1988 by purchasing
two small existing shops. “Before
then,” says Adams, the division’s COO, “we
didn’t have control of the total project and
timeliness.” The company builds everything
from cabinets and armoires to staircases and the
occasional wooden sailboat. Adams used to say “everything
except bridges,” until last year, when ILEX
build eight bridges for a New York couple’s
estate.
Adams’ partner, Croker, CEO of both ILEX
Construction and Woodworking, now lives on the
Eastern Shore and oversees projects there with
his daughter Talli Croker Oxnam, who is head of
operations, and stepson Dirck Bartlett, a senior
project manager and estimator. (Family ties are
common at ILEX: Two of Adams’ brothers have
been known to wield a hammer for ILEX off and on
ove the years, and Dad comes East each spring to
help refurbish a home sponsored by ILEX during
Christmas in April, a day when groups across the
country refurbish the homes of low-income elderly
and physically handicapped people.)
In contrast
to the noisy industrial setting back in Baltimore,
ILEX’s Eastern Shore office
is a white clapboard Colonial house, circa late
1800s, that sits quietly on the main street of
Easton. Two large Ilex Opaca trees just happen
to grow in the side yard. In May 2000, the company
purchased an Easton woodworking shop with 16
craftsmen, a fitting addition to a company that
built its
first home nearby nearly a decade and a half
ago and now complete several projects a year
in the
area.
The middle child of a family of nine, Adams, 44,
grew up chasing hockey pucks across frozen ponds
and renovating and remodeling homes for his parents’ real
estate company in Cleveland. “My brothers
and I would work with plumbers, carpenters and
electricians to fix up [the houses], rent and maintain
them.” After high school, his gift for moving
the puck and passion for motivating other players
took him to Babson College in Boston, where he
studied business and was captain of Babson’s
Division III hockey team. He came to Maryland in
1981 to work for a commercial contracting and restoration
firm owned by a cousin and a few years later built
log cabins.
He met Croker, who was also working in construction,
in the mid-1980s, introduced by architect Phil
Worrall. Both builders felt the home construction
industry, even the upper end, was setting its standards
too low. They formed their partnership intending
to aim higher in both quality and attention to
detail.
Although Babson won the national championship
only after he graduated, Adams notes with a chuckle,
the
experience on the ice helped him build skills as
a team builder and motivator that continue to serve
him well today. Equally comfortable with hammer
or hockey stick in hand, he is drawn to sports
analogies
and talk of teamwork. His favorite part of any
project is “galvanizing the team up front,” he
says. “It’s best for the homeowner to
have the team in place early in the game. There are
so many parts and pieces to orchestrate.” That
includes builder, architect, designer, and subcontractors.
“Usually the client or the site has very
specific criteria we need to match,” Adams
continues. “We match our people and contractors
and master craftsmen from across the region to
that project. We have some great people who make
the extra effort,” he says of the staff of
100. “They are really students of the industry,
always learning more about a new method or product.
We’re not out to build the same house over
and over again. It’s always something new.”
Clients Tony and Lynn Deering, now on their sixth
home remodeling project with ILEX, first hired
the firm in 1987 to renovate the kitchen in their
Baltimore County home. “We hired ILEX after
bidding out the job,” Lynn explains. For
the second project, a redesign of their home’s
second floor, they didn’t even seek bids.
“We knew we would not be doing a construction
project without ILEX,” says Lynn. “They
identified potential problems or area where we
could be disappointed. And when we made changes,
they always came back with the impact of those
changes on budget and time. They have always been
available and responsive to any call. I can even
ask them to do repairs that are not related to
their work.”
Adams says his firm has done everything from change
and light bulb to find a caterer to help a client.
More involved was the custom ventilation system
ILEX created so that a husband could maintain both
his cigar habit and his marriage. “You can
have the most beautiful home ever built, but if
the process was agonizing getting there, your client
will never call you back. And vice versa. Too often,
everyone hates his or her builder at the end of
the project. That’s just not the case with
us,” says Adams, who became so close to two
couples during the construction process that each
named him a godfather to their children.
Interior designer Nancy Secrist appreciates the
way ILEX works with design professionals. “Sometimes
[when] there are questions and they’re not
for sure, other contractors will just assume and
not call the designer,” she says. “ILEX
values architects and designers and makes sure
what they want is achieved.” Architect Jeffrey
Penza of Penza Associates Architects agrees: “They
know when to ask me questions and when not to ask.
They’re always on the lookout for a better
way to do things.”
“I don’t pretend to be in the design
business,” Adams responds. “We work with
architects and designers who are very talented. What
we bring to the table is a second opinion and a new
approach to the design.”
Delbert Adams looks the part of the rugged, all-American
former athlete he is. And he takes that all-American
part seriously. The photos and paintings hanging
on the cherry-paneled walls of his modest office
include paintings of the American flag and photos
of Adams with Gen. Colin Powell and former President
Reagan at the annual luncheons for the National
Flag Day Foundation. In 1986, Adams co-founded
the Human Flag Formation at Fort McHenry as part
of Baltimore’s Flay Day ceremonies. For five
years, he orchestrated 3,000 to 4,000 schoolchildren
with red, white and blue placards to create the
Stars and Stripes. He credits his deep patriotism
and devotion to the flag to his father’s
service in World War II. “We live in the
best country on the planet,” Adams states
proudly. “My generation has a hard time understanding
the struggle of previous generations. It hasn’t
been that tough on us.”
Prominently featured on his bookcase is an army
helmet with “SARGE” emblazoned across
the front a gift from his fellow Rotary Club
Board of Directors for his “Sergeant at Arms” position.
For the past five years, Adams has co-chaired the
club’s To Immunize Kids Everywhere (TIKE)
Committee, raising approximately $150,000 to design
and build an immunization van that was donated
to the Baltimore City Department of Health.
Family photos of his wife, Gina, and their three
children (ages 14, 10, and 3) crowd his desk. Not
unexpectedly, the recently completed remodel of
his own house focused on his love of family and
sports: each family member got a locker, and the
new basement ceiling was made high enough, 10 feet,
to accommodate lacrosse throws and pitching wind-ups.
Many evenings and weekends find Adams on the playing
field coaching youngsters in lacrosse, soccer or
baseball for the Towson Recreation Council. One
of his favorite ways to motivate the 5- to 14-year-olds
on his team is to give them a talk about what it
takes to be a champion and never give up. And every
player goes home with a little piece of rock left
over from one of ILEX’s most unusual projects:
a special tribute for Cal Ripken.
About 10 days before Ripken broke the record of
2,131 consecutive games played, Adams got a call
from the Orioles. His teammates wanted to commemorate
the occasion with something special and suggested
using granite from a Baltimore quarry for a one-of-a-kind
present. ILEX whittled down a nearly 4,000-pound
slab until it weighed exactly 2,131 pounds, with
an inscription of the famed numerals in the fact
of the rock.
Each season when Adams gives each of his players
their own little chip of the cast-off rock, he
tells them its story and preaches the importance
of giving the best they’ve got.
Adams figures he’s got another 10 years’ worth
of granite left, or at least enough to see his
own children through the youth leagues. Taking
another tip from the Orioles, he and Croker have
begun cultivating something of a “farm system” for
ILEX by developing a regional apprentice program
for kids coming out of high school. “The
industry is lacking in talent, and there aren’t
enough young people learning the trade,” explains
Adams. Ever the coach, he believes offering a solid
training program is the only way to attract and
keep good quality people.
“I love kids,” he says. “And
I love developing someone’s potential.”
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